Eligibility assessment
We start by understanding your circumstances and clarifying which visa genuinely fits — investment, retirement, remote work or otherwise.
About · The desk
Your dedicated Bali visa concierge service
Clarity on what applies to you, and honesty about where an administrative desk stops and licensed legal advice begins.
In short
The concierge service is a personalised, end-to-end visa facilitation solution: one dedicated consultant manages eligibility assessment, document preparation, submission and pre-arrival advice.
- One consultant is your single point of contact throughout.
- Covers eligibility assessment through to final approval.
- Administrative support, not a substitute for licensed legal advice.
What this desk does not do
Stated first, because everything else is worth less if this part is vague.
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Not a substitute for legal advice
The concierge desk is administrative support. Where a matter calls for licensed legal representation, we say so and refer you appropriately rather than overstepping.
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Not a government office
We are not Imigrasi and do not issue visas ourselves. We prepare, submit and follow up on your behalf with the actual authorities.
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Not a guarantee
Approval is Indonesian immigration's decision, not ours. We tell you honestly what is realistic for your case.
Being clear about where the desk stops is what makes the rest of what it does trustworthy.
Method
What the concierge service actually includes
Beyond simple application processing — expert guidance and proactive support at every stage.
Document management
Diligent preparation and verification of every document before submission, to minimise the risk of a rejection or a request for more information.
Submission & follow-up
We submit to the relevant Indonesian authorities and follow up proactively rather than waiting for a status update to be requested.
Pre-arrival advice
Practical guidance for your arrival and initial setup in Bali, so the visa is not the only thing that is handled.
Staying current
Indonesian immigration regulations are updated regularly. Our specialists monitor changes from the relevant authorities so your application reflects the current requirements, not last year's.
If something on one of our pages is out of date, we would rather be told than leave it. Message the desk and it gets corrected.
Questions we get most
Start with a consultation
Tell us your situation. The desk replies within 24-48 hours.